Excerpt from the book’s foreword: Contemporary organizations face constant pressure to enhance levels of service and productivity whilst also improving levels of cost efficiency. The volatility of the external environment and the rapid pace of technological change increasingly demand innovative means of improving business performance and securing competitive advantage. People are increasingly recognized as the prime source of competitive advantage and the need for effective people management istherefore more important than ever before. The responsibility for effective people management is shared between senior managers, HR professionals and line managers but the challenges facing today’s organizations provide an ideal opportunity for the HR function to demonstrate its ability to contribute to organizational performance at a strategic level. To take advantage of this opportunity it is necessary not only to recognize the changes that are required but also to identify the steps to ensure that they can be implemented effectively…
Taking its rightful place in this series, Transforming HR shows how HR can be at the leading edge of organizational transformation. Drawing on their extensive practitioner and consultancy experience, the authors have created a vision of the new world of HR in which the benefits to the business are obvious. HR is under significant pressure to transform its service delivery model and provide measurable value, both in terms of service quality and cost effectiveness.